+EdwardGlen Posted August 8, 2011 Report Share Posted August 8, 2011 For three and a half months 'Bobbi' scrimped. hunted returnables, and did the few little odd jobs that she could physically do in-order to save enough money to purchase an good exhaust fan. Yesterday she went to TCS in Chesterfield to purchase the fan and today she's in tears. She specifically told them the make of vented hood she has and was told the fan they sold her would work and if not they'd exchange it or refund her money. She went to return the fan this morning and now they say 'store credit only plus restocking fee'. Not only does she not have an exhaust fan she's now out $120.00 she she worked and saved for three months, if she wanted to she couldn't even buy a cheaper model if she found one. If you're going to run a retail store specializing in growing equipment maybe you know what you're selling to your customers. And understand that a store credit isn't a cash refund... Quote Link to comment Share on other sites More sharing options...
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