Need Geek Squad Type House Call

[glaucoma1]

I need my cpu wiped and a fresh op sys installed.

 

I have maybee a hundred pics I would like to keep. Hopefully you have a storage device to put them on temporarily then back on after instal of new op sys.

 

I got some stupid virus that takes me to random pages ALOT lately and its annoying.

 

I bought this cpu used so I dont have restore discs.

 

Can make small cash donation or meds if you have CARD.

 

I am near Lakeside mall in Macomb County

[MmmSquirrel4Dinner]

Which internet browser do you use? FIREFOX is like all the rage, and they are open source with neat add ons that will block all adverts on websites and yootoob vids.

 

Do you have an anti-virus software? Kaspersky and AVG are sweet, NORTON IS BAD, MCAFFEE IS MCCRAPPY.

 

How often do you run updates for your operating system? The stuxnet virus is super EVIL and can really wreck your stuff, plus like 60,000 new viruses are created EVERYDAY... windows firewall and anti-virus update are needed.

 

Does the virus effect any other programs while NOT on the net? Flash player based games a little funky?

 

I wish you the best in finding someone closer to you.

[Kingdiamond]

Listen closely this is all you need to remove the virus

 

http://www.microsoft.com/security/malwareremove/default.aspx

 

http://www.microsoft.com/security_essentials/?WT.mc_id=SMCHOME_ENUS_BIGBET_DNLD

 

 

 

 

Windows live scanner and windows malicous software tool remover if either of these two dont work go to best buy and pick up webroots spy sweeper if the first two steps dont work spysweeper will guarenteed.

[badbert]

try this... create a new user profile by clicking start>control panel>user accounts... then log off and log on to the new profile. If everything is better, then transfer your files to the new profile. Go back to user accounts and delete the old account. This will solve most hijacks, and even the "anti-virus" virus. If you don't know how. I can make a house call. But it would cost about twenty in gas from my house to you. plus donation for the house call.

[capoalto]

try this... create a new user profile by clicking start>control panel>user accounts... then log off and log on to the new profile. If everything is better, then transfer your files to the new profile. Go back to user accounts and delete the old account. This will solve most hijacks, and even the "anti-virus" virus. If you don't know how. I can make a house call. But it would cost about twenty in gas from my house to you. plus donation for the house call.

 

sounds like you dont use your computer for much... i would suggest browsing from puppy linux its a small program that is its own os and it can fit on a thumb drive and be run from one but virtually a virus free way to use computer do a lil research on it.. i wouldnt suggest buying anything from best buy... ur better off paying that money/compensation to someone to just put another os on ur pc and a good anti virus/firewall software..like comodo.. anyone that uses torrents and pirate stuff can help u... i dont know enough to start u anew dont buy anything software is free in this day and age

[badbert]

sounds like you dont use your computer for much... i would suggest browsing from puppy linux its a small program that is its own os and it can fit on a thumb drive and be run from one but virtually a virus free way to use computer do a lil research on it.. i wouldnt suggest buying anything from best buy... ur better off paying that money/compensation to someone to just put another os on ur pc and a good anti virus/firewall software..like comodo.. anyone that uses torrents and pirate stuff can help u... i dont know enough to start u anew dont buy anything software is free in this day and age

On the contrary... I repair computers. I use them constantly. I use a combination of anti-virus programs and firewalls. I have yet to find any AV software that can fix the "anti-virus" virus. And not even "hijack this" can repair the hijack she speaks of. But the simple suggestion I have made does indeed work for both of the aforementioned problems. It is such a simple fix, it seems implausible. But try it first... I use boot disks (cd) and key drives as well. I am not saying there aren't other ways to do things. But I have spent countless hours trying to fix these problems. I have been doing this a long time... I have tried the following Av programs, none helped... kaspersky, symantec, Mcafee, Panda, AVG, avira, spysweep, spybot...etc. All scanned and cleaned but did not fix these problems... I backed up burnt down and reinstalled many disks, before I stumbled onto this trick.

[Wild Bill]

Try these:Free Clean-up Tools

[Terrapin Flyer]

Are you taken to random sites from searches? If so, then this sounds like some malware I whacked out of a friends PC a few months back. If it is what I think it is, it's a "rootkit" type infection. Nasty piece of work, but you shouldn't need to start from scratch to kill it.

[wildman69]

I need my cpu wiped and a fresh op sys installed.

 

I have maybee a hundred pics I would like to keep. Hopefully you have a storage device to put them on temporarily then back on after instal of new op sys.

 

I got some stupid virus that takes me to random pages ALOT lately and its annoying.

 

I bought this cpu used so I dont have restore discs.

 

Can make small cash donation or meds if you have CARD.

 

I am near Lakeside mall in Macomb County

 

Hi Glaucoma1,

I work on computers and networks for a living at a local community college and have been doing that for many years. If none of the suggestions the folks are giving you work....and there are some good ones.... and you still need help or house call, send me a pm and as long as you are not too far away from the north side of Grand Rapids/Rockford area. I will make a house call and check out your PC for free. If we have to purchase anything to fix it I will let you know before we get involved with it!!!!

 

Peace,

 

Wildman

[+RevThad]

I recommend Malwarebytes for getting rid of the hard to remove stuff... their free version is very effective.

[wildman69]

I recommend Malwarebytes for getting rid of the hard to remove stuff... their free version is very effective.

I second this recommendation, and it may need to be done in safemode to get rid of those fake Anti-Virus virus'.

 

[glaucoma1]

SQUIRREL - I was using google chrome than that TOTALLY stopped working so I went back to IE and it works but not great. I am using Avira AntiVir

 

 

Kingdiamond - When I try to download those i get taken to a page says IE cannot find page

 

 

Badbert I am trying that now for 20 min so far so good on the redirect to random sites, however I still get some IE cannot find page

 

 

REVTHAD I will try that next

 

 

 

I am still looking to wipe clean anyhow .........SOMEONE in my area 48038 PLEASE come wipe for me !

[MichiganMan]

I use AVG and SpyBot search and Destroy.

[_abbenormal]

hey dude

 

are you a gamer or do you use special software on this system... if not and all you do is email surf the net and maybe write some doc's id like you to try something to see how you like it... ill bring over the disk when i get you the clones....

 

abbe

[LongHairBri]

sometimes the best thing is wipe it clean and start fresh. installing Windows 7 cleans EVERYTHING and places ALL your old files in a file called windows.old... easy enough to restore pictures, music, documents etc. just drag and drop. also, there ARE ways to get win7 for free online. authenticated and clean. but thats stealing and I'm not posting the "how to" here

[MrKind]

kill it with combo fix followed up by maleware bytes then kapersky antiviri or your fav free scanner.

defrag and run chkdsk, then ccleaners registry cleaner

 

if that dont kill it, give me a shout for more in depth approach

[Dman]

I use AVG and SpyBot search and Destroy.

 

 

<--- Gamer here, Spybot is your friend. It doesn't let anything mess with the registry unless you want to. A fresh install is always nice for a computer especially if it's an older computer. I always refer to installing computer programs as stacking books on the floor eventually they fall so wiping the computer is alway nice. If all else fails I can help. Dell drivers can be a pain if it's a dated computer. Hard drives are cheap if you do a fresh install on a new one you'll keep your pic's on the old one with access plus you'll have a spot to put all your important info.

[Kingdiamond]

 

 

 

Kingdiamond - When I try to download those i get taken to a page says IE cannot find page

 

 

 

OK heres the next step

Have a friend download these programs on a CD then manually install them on your PC the IE hijack is programed to avoid letting you go to any site that assists Mal ware removal trust me i am a porn aficionado and have gotten some wicked viruses over the last couple of years.

 

One other thing have you tried to do a system restore?

 

Once in a while this has worked for me.

[glaucoma1]

Sincerely appreciate all the tips and tricks.

 

 

I cant even get to the sites for the " FIXES " without seeing " IE cannot find page "

 

Heck it takes 2-3 times of reloading to get this site up sometimes.

 

 

I play Battlefield 2 online I am "BongBomber" there hehehe other than that game I mostly just surf.

 

 

I AM DONE TRYING TO FIX THIS MYSELF. IF YOU CANT COME WIPE IT AND RE-INSTAL for some good meds I do not need any more " tips " . Agian I REALLY appreciate everyone trying to help though.

 

 

THANK YOU

[Kingdiamond]

Well problom here is without your restore discs my hands are tied i would have to go to microcenter at 14 mile road and 75 to get the restore disc to make this easier on you may i suggest you go do this then i can come do the reinstall for you for gas money i have plenty of medicine.

[badbert]

Sincerely appreciate all the tips and tricks.

 

 

I cant even get to the sites for the " FIXES " without seeing " IE cannot find page "

 

Heck it takes 2-3 times of reloading to get this site up sometimes.

 

 

I play Battlefield 2 online I am "BongBomber" there hehehe other than that game I mostly just surf.

 

 

I AM DONE TRYING TO FIX THIS MYSELF. IF YOU CANT COME WIPE IT AND RE-INSTAL for some good meds I do not need any more " tips " . Agian I REALLY appreciate everyone trying to help though.

 

 

THANK YOU

 

I would be more than happy to help, I have XP Vista And W7 discs ready to go. I also have backup drives. Problem is... I do not have gas to come there.... I am disabled and waiting on SSI, I have no income. Just trying to help the easiest way I know how. It only takes a minute to create a new user profile... it might fix it

[+420Atheist]

I would be happy to help and we don't have to wipe anything clean. First download combofix from Bleepingcomputers. combofix download page Do not download combofix from any other web site. It is free software and some companies are charging for it. The reason we run combofix first is to remove any root kits. Some of the other AV software mentioned is good but if the root kit is hiding the main downloader for the virus you will never get rid of it.

 

Run combofix and say yes to all the questions. It will ask you to shut down your AV if you have one running. I never do and have never had a problem. Now there may be times when combofix does not look like it is doing anything. Just step away from the computer. If after a couple if hours it is not done then you may have a problem but do not stop it in the middle if the fix if you can help it. Combofix may reboot and run again. Just let it go.

 

Once complete then download malwarebytes. At the end of the installation make sure it is checked to do an update. Run a complete scan after the update. This will take a while. When done reboot and run malwarebytes again. If it is clean the second time through you are good to go.

[AmberTrichomes]

Dude you are cool ashell! Thats the shiit helping people like that

Well problom here is without your restore discs my hands are tied i would have to go to microcenter at 14 mile road and 75 to get the restore disc to make this easier on you may i suggest you go do this then i can come do the reinstall for you for gas money i have plenty of medicine.

[Kingdiamond]

Dude you are cool ashell! Thats the shiit helping people like that

If only everyone thought that way....

[Ionic7]

Im in oakland county if you need help still, i have vista disks and windows 7 disks ready, all we would need to do is boot into safemode, get what you want off to a flash drive and pop in a new windows disk.